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Forrester evaluated the strengths and weaknesses of the eight vendors that have brought an original technology for automated application to infrastructure dependency mapping to market across 63 criteria. Application to infrastructure dependency mapping bridges the gap between business user value, application performance, and what the IT specialist sees—essentially, infrastructure component availability. This, combined with the ITIL CMDB concept, lays the foundation for radical changes in the way IT operations manage resources.

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BMC Software, Free BMC Software White Paper Download, Technical Document, Examination of Application Mapping for the Configuration Management Database, CMDB, infrastructure
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