Desktops, Laptops and OS
Networking and Communications
Servers and Server OS
Software and Web Development
with other members or
your contacts to the community.
+ invite connections
an existing group to participate in the group discussions or
a new group of your own to create discussions around topics of interest to you and your work.
+ create group
new info to your ITmodelbook. You can find white papers, technology reports, business analysis, webinars, presentations and more. You can also share your own authored content and resources you like by adding this info.
+ add resource
Resources you may like
Virtual Assistant Technology and the Contact Center
Share within ITmb
Share This Resource
Share with: Connections
Share with: Groups
In this White Paper see how organizations can leverage virtual assistant and self service technology to facilitate two major competitive advantages:
Increase Agent Efficiency
Realize Economies of Scale
While the modern contact center may always be forced to deal with the challenge of managing growth and its impact on service volumes, next generation virtual assistant and self service technology can help ease this burden by enhancing agent efficiency and creating sought after economies of scale.
Select Subject Area
IntelliResponse, IntelliResponse:White Paper, Virtual Assistant Technology and the Contact Center, IT cost savings, modern IT, leveraged IT, it organization
The resource is available from the link above.
Latest reports from top IT companies:
© ITmodelbook 2012-2020.