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VIDEO | Service Desk & Desktop Support Collaboration
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In this video, MetricNet answers that big question “How can I get more for less from IT Service and Support?” Jeff Rumburg, Managing Partner of MetricNet, presents Case Studies on the quantifiable benefits of collaboration.
Viewers will learn:
The Key Success Factors for successful service desk and desktop support collaboration!
Best Practices from the industry’s top performing support organizations
How to achieve World-Class Performance in your own support organization!
If you don’t have time to watch the entire video now, bookmark this page and come back later!
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Service Desk, Desktop Support, Service and Support Collaboration, Service Desk Best Practices, Desktop Support Best Practices
Jeff Rumburg | MetricNet
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