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What is the role of customer service in your organization? Is it considered simply a cost of doing business or does it play a critical role in your organization's business strategy? For years, research has conclusively demonstrated a substantial link between high customer satisfaction levels and increased profitability and company value. To take advantage of this trend, you need the right software to help you do the job.

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Microsoft Corporation Complimentary On-Demand Webcast, Transforming Customer Service into a Strategic Asset – Free Webcast, Microsoft Corporation, Microsoft Dynamics CRM, customer satisfaction levels
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Microsoft Corporation Complimentary On-Demand Webcast
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