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What is the role of customer service in your organization? Is it considered simply a cost of doing business or does it play a critical role in your organization's business strategy? For years, research has conclusively demonstrated a substantial link between high customer satisfaction levels and increased profitability and company value. To take advantage of this trend, you need the right software to help you do the job.

Microsoft Corporation Complimentary On-Demand Webcast, Transforming Customer Service into a Strategic Asset – Free Webcast, Microsoft Corporation, Microsoft Dynamics CRM, customer satisfaction levels
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Microsoft Corporation Complimentary On-Demand Webcast
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