Search Content
find
CATALOG
Data Infrastructure
Data Tools
Desktops, Laptops and OS
Enterprise Applications
IT Infrastructure
IT Management
Networking and Communications
Security
Servers and Server OS
Software and Web Development
Storage
Dashboard
News
My ITmodelbook
Messages
Events (0)
CONNECTIONS
more
Connect
with other members or
invite
your contacts to the community.
+ invite connections
GROUPS
more
Join
an existing group to participate in the group discussions or
create
a new group of your own to create discussions around topics of interest to you and your work.
+ create group
MY RESOURCES
more
Find
info or
add
new info to your ITmodelbook. You can find white papers, technology reports, business analysis, webinars, presentations and more. You can also share your own authored content and resources you like by adding this info.
+ add resource
Online Users=0
Resources you may like
Self-Service: Putting Customers First Makes You a Winner
Share within ITmb
Share This Resource
Share with: Connections
or
Share with: Groups
Enterprises are looking for ways to cut costs. Self-service applications are a proven method for achieving this essential corporate goal. A well executed self-service strategy that prioritizes customer needs can enhance the customer experience and speed problem resolution and order placement while reducing costs.
In this White Paper, you will learn:
Business and Call Center Trends Driving Automation
Finding the Right Balance between Self-Service and Live Agent Support
The Benefits of Self-Service
Determining What to Automate via Self-Service
Written by: DMG Consulting LLC
Sponsored by: Microsoft Dynamics CRM
Level
Select Level
Subject Area
Select Subject Area
Keywords
Self-Service: Putting Customers First Makes You a Winner, Written by DMG Consulting LLC,
Offered by
Self-Service: Putting Customers First Makes You a Winner
URL
Files
The resource is available from the link above.
Bookmark to
My ITmodelbook
add
Group ITmodelbooks
Latest reports from top IT companies:
SAP
HP
Janrain
HubSpot
PrepLogic
Motorola
BNP Media
Informatica
Microsoft
Jobvite
© ITmodelbook 2012-2025.
sitemap
about
privacy
terms
help
do not sell my personal information