Join an existing group to participate in the group discussions or create a new group of your own to create discussions around topics of interest to you and your work.

+ create group

MY RESOURCESmore

Find info or add new info to your ITmodelbook. You can find white papers, technology reports, business analysis, webinars, presentations and more. You can also share your own authored content and resources you like by adding this info.

+ add resource

Online Users=0

Resources you may like

Self-Service: Putting Customers First Makes You a Winner

Share within ITmb

Share This Resource

Share with: Connections

or

Share with: Groups

Enterprises are looking for ways to cut costs. Self-service applications are a proven method for achieving this essential corporate goal. A well executed self-service strategy that prioritizes customer needs can enhance the customer experience and speed problem resolution and order placement while reducing costs.

In this White Paper, you will learn:
Business and Call Center Trends Driving Automation
Finding the Right Balance between Self-Service and Live Agent Support
The Benefits of Self-Service
Determining What to Automate via Self-Service
Written by: DMG Consulting LLC
Sponsored by: Microsoft Dynamics CRM

Keywords

Self-Service: Putting Customers First Makes You a Winner, Written by DMG Consulting LLC,

Offered by

Self-Service: Putting Customers First Makes You a Winner

URL

Files

The resource is available from the link above.

Bookmark to

My ITmodelbook add

Group ITmodelbooks

Self-Service: Putting Customers First Makes You a Winner

Latest reports from top IT companies:

SAP HP Janrain HubSpot PrepLogic Motorola BNP Media Informatica Microsoft Jobvite