Desktops, Laptops and OS
Networking and Communications
Servers and Server OS
Software and Web Development
with other members or
your contacts to the community.
+ invite connections
an existing group to participate in the group discussions or
a new group of your own to create discussions around topics of interest to you and your work.
+ create group
new info to your ITmodelbook. You can find white papers, technology reports, business analysis, webinars, presentations and more. You can also share your own authored content and resources you like by adding this info.
+ add resource
Resources you may like
Next-Generation CRM: Driving Productivity with End-to-End Cloud Services
Share within ITmb
Share This Resource
Share with: Connections
Share with: Groups
The net goal is to deliver simple and immediately useful technology that supports natural human interactions for end users, that can be easily managed by IT, and that drives continuing business value. Whether they are delivered as pure cloud services or a hybrid combination of cloud delivery and on-premise deployments, next-generation CRM applications can be far more than the sum of their parts. Cloud applications (also called software as a service, or SaaS) can be deployed moments after purchase, giving users quick access to innovation as it is developed. The delivery model provides near-infinite capacity for scaling up or down based on changing requirements, so businesses pay for what they use, and utilization can be matched with real business requirements. For IT managers, access to cloud applications and platforms means they can match their onsite datacenter resources with components that are cloud sourced to provide a more complete technology portfolio for their users. Most importantly, the cloud means IT organizations have a powerful new asset to help them keep promises to their most important customer -- their business units. Cloud computing is not just about applications; platform and infrastructure software can also be delivered as services. In this document, Software as a Service (SaaS) refers to applications, Platform as a Service (PaaS) refers to platforms, and Infrastructure as a Service (IaaS) refers to infrastructure, each delivered through the cloud. This shorthand is a simple way to convey a powerful message. Together, these components make up the spectrum of public IT cloud services, which IDC projects will be a US$70 billion market by 2015, accounting for nearly 17% of Information and Communication Technology (ICT) spending worldwide.
Select Subject Area
Microsoft Corporation, Microsoft Corporation:Report, Next-Generation CRM: Driving Productivity with End-to-End Cloud Services, it organization, CRM, SAAS, crm application, it managers, cloud computing
The resource is available from the link above.
Latest reports from top IT companies:
© ITmodelbook 2012-2019.