Desktops, Laptops and OS
Networking and Communications
Servers and Server OS
Software and Web Development
with other members or
your contacts to the community.
+ invite connections
an existing group to participate in the group discussions or
a new group of your own to create discussions around topics of interest to you and your work.
+ create group
new info to your ITmodelbook. You can find white papers, technology reports, business analysis, webinars, presentations and more. You can also share your own authored content and resources you like by adding this info.
+ add resource
Resources you may like
Neocase's Customer Service Best Practices
Share within ITmb
Share This Resource
Share with: Connections
Share with: Groups
Learn how to keep your customers happy by offering the right service and support. Read why a single point of contact (customer service agent), collaborative software, a deep knowledge base and easy self-service work together to provide the foundation of:
Proper team organization
Fast issue resolution
In this Best Practices white paper, also find out how Microsoft Dynamics CRM 3.0 and Neocase 10 work together to provide the most efficient CRM program available today.
Select Subject Area
Neocase, Free Neocase White Paper, Technical Document, Customer Service, CRM, Neocase Software
The resource is available from the link above.
Latest reports from top IT companies:
© ITmodelbook 2012-2022.
do not sell my personal information