Search Content
Connect with other members or invite your contacts to the community.
Join an existing group to participate in the group discussions or create a new group of your own to create discussions around topics of interest to you and your work.
Find info or add new info to your ITmodelbook. You can find white papers, technology reports, business analysis, webinars, presentations and more. You can also share your own authored content and resources you like by adding this info.
Resources you may like
  • Share within ITmb

Learn how to keep your customers happy by offering the right service and support. Read why a single point of contact (customer service agent), collaborative software, a deep knowledge base and easy self-service work together to provide the foundation of:
  • Proper team organization
  • Fast issue resolution
In this Best Practices white paper, also find out how Microsoft Dynamics CRM 3.0 and Neocase 10 work together to provide the most efficient CRM program available today.

Neocase, Free Neocase White Paper, Technical Document, Customer Service, CRM, Neocase Software
Offered by
The resource is available from the link above.
Ask a question
search Paper Image Add papers image
Bookmark to
My ITmodelbook add
Group ITmodelbooks
'Sixt Car Rental'
'Artisteer - Web Design Generator'

Latest reports from top IT companies:

SAP HP Janrain HubSpot PrepLogic Motorola BNP Media Informatica Microsoft Jobvite