Desktops, Laptops and OS
Networking and Communications
Servers and Server OS
Software and Web Development
with other members or
your contacts to the community.
+ invite connections
an existing group to participate in the group discussions or
a new group of your own to create discussions around topics of interest to you and your work.
+ create group
new info to your ITmodelbook. You can find white papers, technology reports, business analysis, webinars, presentations and more. You can also share your own authored content and resources you like by adding this info.
+ add resource
Resources you may like
Maximize Your IT Investment: The Avaya/EDS Virtualized Contact Center Model
Share within ITmb
Share This Resource
Share with: Connections
Share with: Groups
Virtualization, it's not just trendy, it's inevitable. The future of contact center environments is in voice and data convergence using IP-based infrastructures. One key reason is that IP technologies continue to make it easier and cheaper to move data. Also, with the solid track record of IP infrastructures, there's no longer a reason to keep agents next to the data center. The data can easily come to them, wherever they are in the world.
Select Subject Area
Virtualizing Contact Centers: The EDS-Avaya Approach, Avaya, Avaya Complimentary White Paper, Data and voice convergence, IP technologies, IP infrastructures, Virtualization, IP-based infrastructures
Virtualizing Contact Centers: The EDS-Avaya Approach
The resource is available from the link above.
Latest reports from top IT companies:
© ITmodelbook 2012-2020.