Desktops, Laptops and OS
Networking and Communications
Servers and Server OS
Software and Web Development
with other members or
your contacts to the community.
+ invite connections
an existing group to participate in the group discussions or
a new group of your own to create discussions around topics of interest to you and your work.
+ create group
new info to your ITmodelbook. You can find white papers, technology reports, business analysis, webinars, presentations and more. You can also share your own authored content and resources you like by adding this info.
+ add resource
Resources you may like
Maintaining Customer Relations and Why Is It Important? - Free 46 page eBook
Share within ITmb
Share This Resource
Share with: Connections
Share with: Groups
It is said nowadays that whether one buys a cup of coffee, a holiday, a house or a car the decision of purchasing has to be emotional. More importantly it is a crucial factor in customer retention and loyalty. Customer satisfaction is the underpinning factor in customer experience. Customer should feel good in doing business with the product or the service provider.
What you can learn from the eBook:
Good Customer Relations - Why Is It Important?
Understanding Your Customers
How to Calculate Customer Lifetime Value
How to Keep Your Customers Happy
How to Get Your Customers to Say "WOW!"?
Proven Methods of Customer Retention
The Art of Customer Follow-up
Loyalty Marketing Program
Promotional Items to Enhance Customer Relations
Handling Customer Complaints
How to Deal with Difficult Customers
Introducing the Seven Deadly Sins of Customer Service
Customer Relationship Management (CRM) Software - The Benefits
Choosing the CRM Program
Customer Services Over the Phone
Additionally, you will also receive a weekly newsletter delivered to your inbox courtesy of thinkaboutCRM.com.
Select Subject Area
thinkaboutCRM.com, thinkaboutCRM.com:eBook, Maintaining Customer Relations and Why Is It Important? - Free 46 page eBook, customer, CRM, customer relationship, customer relationship management, crm software, Customer Service, customer lifetime value, Mark
The resource is available from the link above.
Latest reports from top IT companies:
© ITmodelbook 2012-2023.
do not sell my personal information