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As network support organizations look to improve efficiency, they can take a page from leading service providers by standardizing on a thorough, repeatable set of tests that every technician uses to solve connectivity problems. Fluke Networks developed an approach that even small organizations can scale to their network. As a result, novice technicians can solve problems as fast as experts, experts can solve them even faster, and the organization can realize a payback in about one month.

Fluke Europe B. V., Fluke Europe B. V.:White Paper, Increasing Productivity by Adopting Testing Best Practices, network, Networks, network support
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