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This report describes key elements of SugarCRM's success-including the evolution of the company's commercial open source strategy, leveraging thousands within the open source development community and a viral network that has led to over 3.0 million downloads of the product to-date.

Prepared by Forrester Research, Inc.; Sponsored by @@publisher@@.

Request Your Free Report, Forrester Research Report: SugarCRM Finds The Sweet Spot In Customer Relationship Management, Forrester outlines the success of SugarCRM's commercial open source business model and how the company has successfully bridged the gap
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