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Best-in-Class (BIC) organizations are leveraging their UC solutions as part of an integrated business process mapping program to understand what is core to their organization and how UC solutions help the workforce most effectively impact those core business processes. The findings are drawn from an August 2007 survey of over 360 organizations.

This research study was written by AberdeenGroup, sponsored by Motorola.

Motorola, Driving Workforce Productivity with Unified Communications: The Path to Fixed / Mobile Convergence, AberdeenGroup, Sponsored by Motorola Good Technology Group, integrated business process mapping program, Motorola Good Technology Research Study
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