ITmodelbook Logo
Search Content
find
CATALOG
Skip Navigation Links.
Expand Data InfrastructureData Infrastructure
Expand Data ToolsData Tools
Expand Desktops, Laptops and OSDesktops, Laptops and OS
Expand Enterprise ApplicationsEnterprise Applications
Expand IT InfrastructureIT Infrastructure
Expand IT ManagementIT Management
Expand Networking and CommunicationsNetworking and Communications
Expand SecuritySecurity
Expand Servers and Server OSServers and Server OS
Expand Software and Web DevelopmentSoftware and Web Development
Expand StorageStorage
CONNECTIONSmore
Connect with other members or invite your contacts to the community.
GROUPSmore
Join an existing group to participate in the group discussions or create a new group of your own to create discussions around topics of interest to you and your work.
MY RESOURCESmore
Find info or add new info to your ITmodelbook. You can find white papers, technology reports, business analysis, webinars, presentations and more. You can also share your own authored content and resources you like by adding this info.
+ add resource
Online Users=0
Resources you may like
  • Share within ITmb

CRM Mastery shows how a solution like Neocase Software can help companies like yours:
  • Increase first call resolution rates
  • Streamline customer service workflow processes (escalation and reassignment) to more rapidly close cases
  • Gain immediate access to the type of service contracts and service level agreements (SLAs) associated with any given interaction
  • Collaborate globally among a number of different internal resources and/or third-party business partners
  • Provide field technicians with real-time access to case histories and the company's support knowledge base
  • Gain access to graphical dashboards to monitor all aspects of the customer service operations
Download this comprehensive CRM Technology Briefing Report-sponsored by Neocase Software, a cost-effective customer service solution for mid-market companies concerned with differentiating their business through the quality of support they provide.

Prepared by CRM Mastery, Inc.; Sponsored by @@publisher@@.

Keywords
Neocase Software, Neocase Software White Paper, CRM Technology Briefing Report: Neocase Software for Customer Support, customer requests, CRM Mastery, customer service operations, CRM Technology Briefing Report
Offered by
Neocase Software
URL
Files
The resource is available from the link above.
Ask a question
search Paper Image Add papers image
Bookmark to
My ITmodelbook add
Group ITmodelbooks
 
'SAVE $50 on Webroot SecureAnywhere Complete 2013. Only $29.99 (Reg.Price $79.99) Complete protection for your PCs. Limited Time Only!'
'Sixt Car Rental'
 

Latest reports from top IT companies:

SAP HP Janrain HubSpot PrepLogic Motorola BNP Media Informatica Microsoft Jobvite

© ITmodelbook 2012-2024. sitemapaboutprivacy terms help
do not sell my personal information