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Confessions of a Support Center Professional: 7 Ways Expectations Differ From Reality
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“Your agents have a great deal to tell you about how to create a better support center, in every dimension of your operations.”
This SupportIndustry.com white paper reviews 7 confessions of frontline support agents to give you a more realistic perspective of your support operations and help you identify areas for improvement.
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GoToAssist, GoToAssist:White Paper, Confessions of a Support Center Professional: 7 Ways Expectations Differ From Reality,
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