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Can't We Just Use SharePoint? A Knowledge Manager's Guide to Productive Conversations with IT
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It's the suggestion anyone proposing a knowledge management initiative fears most. After presenting requirements for a KM tool, someone at the table looks thoughtful and says, "Can't We Just Use SharePoint?"
Service and support leaders are often put in the position to make the case for a much-needed KM tool to a skeptical IT audience focused on consolidation. In this white paper, subtitled
A Knowledge Manager's Guide to Productive Conversations with IT
The differences between knowledge management and content management
Why searching for answers is different than searching for documents
Why structure matters, and more
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Consona Corporation, Consona Corporation:White Paper, Can't We Just Use SharePoint? A Knowledge Manager's Guide to Productive Conversations with IT, service and support, knowledge management, Content Management, Sharepoint, it managers, it leaders
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