Desktops, Laptops and OS
Networking and Communications
Servers and Server OS
Software and Web Development
with other members or
your contacts to the community.
+ invite connections
an existing group to participate in the group discussions or
a new group of your own to create discussions around topics of interest to you and your work.
+ create group
new info to your ITmodelbook. You can find white papers, technology reports, business analysis, webinars, presentations and more. You can also share your own authored content and resources you like by adding this info.
+ add resource
Resources you may like
Building a Better IT Service Channel
Share within ITmb
Share This Resource
Share with: Connections
Share with: Groups
How do you build a better service channel for your company? As IT has evolved, support teams face the task of providing better service while reducing budgets and headcount at the same time. Yet self-service options, while acceptable for triaging incoming contacts, have not been generally well-received. This white paper from Netop—a global leader in IT software for over 30 years— examines the tools that IT management should consider when taking their service channel to the next level, and reviews the steps to making your ideal service channel a reality.
Select Subject Area
Netop, Netop:White Paper, Building a Better IT Service Channel,
The resource is available from the link above.
Latest reports from top IT companies:
© ITmodelbook 2012-2021.
do not sell my personal information