Desktops, Laptops and OS
Networking and Communications
Servers and Server OS
Software and Web Development
with other members or
your contacts to the community.
+ invite connections
an existing group to participate in the group discussions or
a new group of your own to create discussions around topics of interest to you and your work.
+ create group
new info to your ITmodelbook. You can find white papers, technology reports, business analysis, webinars, presentations and more. You can also share your own authored content and resources you like by adding this info.
+ add resource
Resources you may like
Best Practices for Measuring Help Desk Performance
Share within ITmb
Share This Resource
Share with: Connections
Share with: Groups
Managing your company's customer support should never feel as volatile as predicting the weather. Even if it seems that your customers' behaviors can change on a moment's notice (and often times do) there are tools that can make your support team always feel on top of any given situation, no matter how bad it gets.
Select Subject Area
The resource is available from the link above.
Latest reports from top IT companies:
© ITmodelbook 2012-2022.
do not sell my personal information