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Until recently, many high-tech manufacturers - especially small and medium-sized businesses - have been able to survive by the 80/20 rule, where they applied 80% of their operational focus to 20% or less of their critical customers and suppliers. That was then.

The new mandate from channel masters is for more intense, collaborative relationships with fewer suppliers. They are driving to a new demand-driven value network. In this environment, suppliers must increase performance in product development, lifecycle management, quality and total cost of ownership.

Prepared by Industry Directions Inc.; Sponsored by @@publisher@@.

Microsoft Corporation, Microsoft Corporation Executive Brief, Asserting Control, Seizing Opportunity in High Tech: Five Critical Success Factors, small and medium-sized businesses, product development, lifecycle management, quality and total cost of owner
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