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Microsoft Dynamics CRM: Power Your Service Productivity
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Users can take advantage of a wealth of features like case management, workflows, dashboards, and knowledge management right within the Microsoft® Outlook® client so they can work in a way that is natural and personal to deliver consistent, fast, and efficient service.
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Microsoft Corporation, Microsoft Dynamics CRM: Power Your Service Productivity, Customer Service, service and support, business software, CRM, customer
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