Desktops, Laptops and OS
Networking and Communications
Servers and Server OS
Software and Web Development
with other members or
your contacts to the community.
+ invite connections
an existing group to participate in the group discussions or
a new group of your own to create discussions around topics of interest to you and your work.
+ create group
new info to your ITmodelbook. You can find white papers, technology reports, business analysis, webinars, presentations and more. You can also share your own authored content and resources you like by adding this info.
+ add resource
Resources you may like
Leading Financial Services Firm Implements New Software for Improved Client Services
Share within ITmb
Share This Resource
Share with: Connections
Share with: Groups
Netherlands-based SNS REAAL, a leading financial services, banking, and insurance firm, is the product of mergers among regional savings banks and insurance companies. The acquisitions meant that the company's fast-growing REAAL Verzekeringen insurance unit had five disparate Customer Relationship Management (CRM) solutions, making information difficult to access and share, and hampering customer service efforts. REAAL sought to replace these systems with a single solution to help improve communications and provide superior service to the company's 6,000 independent sales representatives. REAAL chose Microsoft Dynamics CRM 3.0 because it was a natural extension of the Microsoft tools that its employees already use.
Select Subject Area
Microsoft Corporation, Microsoft Corporation Case Study, Leading Financial Services Firm Implements New Software for Improved Client Services, financial services, banking, insurance firm, Microsoft CRM, Customer Relationship Management, mergers, acquisiti
The resource is available from the link above.
Latest reports from top IT companies:
© ITmodelbook 2012-2019.