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Managed Service Providers (MSPs) responsible for administrating enterprise infrastructures have experienced tremendous growth over the past few years. Applications such as Microsoft Active Directory, Exchange, SharePoint, and BlackBerry Enterprise Server have generated profitable revenue opportunities as enterprises increasingly outsource their IT needs. This growth, however, is creating a shortage of resources that will only get more acute over time as enterprise requirements become more and more complex. This white paper identifies and addresses the six key challenges exacerbated by this growth and complexity.

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