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Getting a Seat at the IT Table: Service Steps Up
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In order to ensure the successful implementation and integration of vital service initiatives, service executives at leading firms are looking to collaborate and align their initiatives and strategies with IT management. By doing so, best-in-class firms have achieved the following results:
89.3% Serviceable Asset Uptime
11.9% Increase in Asset Uptime over the last two years
83.9% of Service automation projects completed within budget and 82.4% completed on time.
Learn how they've succeeded in this valuable report.
Prepared by Aberdeen
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Free White Paper, Getting a Seat at the IT Table: Service Steps Up, AberdeenGroup, Sponsored By Servigistics, uccessful implementation and integration of vital service initiatives, service executives at leading firms are looking to collaborate and align
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