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Communications and Media Executive Kit
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Sterling Commerce targeted business solutions empower you to proactively and cost-effectively manage your products, services, and order information with the high level of service personalization today's customers demand.
Your Communications and Media Executive Kit includes:
Improve the Order Experience to Drive Growth: Putting Customers & Partners in Charge
Identifying, knowing, and retaining your customers - the "Prosumer"
Investing in a Customer-Centric Technology: What telcos should be learning from retailers
Becoming Demand-Driven: The Communications Service Provider as Retailer
Pearson case study
CTBC case study
Cengage Learning case study
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Sterling Commerce , Sterling Commerce Complimentary "Communications and Media Executive Kit", Customer-Centric Technology, Pearson case study, CTBC case study, Cengage Learning case study
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