Search Content
find
CATALOG
CONNECTIONSmore
Connect with other members or invite your contacts to the community.
GROUPSmore
Join an existing group to participate in the group discussions or create a new group of your own to create discussions around topics of interest to you and your work.
MY RESOURCESmore
Find info or add new info to your ITmodelbook. You can find white papers, technology reports, business analysis, webinars, presentations and more. You can also share your own authored content and resources you like by adding this info.
Resources you may like
  • Share within ITmb

“It is vital for organizations to recognize the opportunity to better meet the needs and preferences of customers in terms of contact methods.”

This white paper from Fifth Quadrant outlines 4 key insights that will help you align your organization's multi-channel service strategy with your customers' contact preferences.

Keywords
GoToAssist, GoToAssist:White Paper, Aligning Multi-Channel Service to Customer Preferences,
Offered by
GoToAssist
URL
Files
The resource is available from the link above.
Ask a question
search Paper Image Add papers image
Bookmark to
My ITmodelbook add
Group ITmodelbooks
 
'SAVE $50 on Webroot SecureAnywhere Complete 2013. Only $29.99 (Reg.Price $79.99) Complete protection for your PCs. Limited Time Only!'
'Sony Creative Software Inc.'
 

Latest reports from top IT companies:

SAP HP Janrain HubSpot PrepLogic Motorola BNP Media Informatica Microsoft Jobvite