Desktops, Laptops and OS
Networking and Communications
Servers and Server OS
Software and Web Development
with other members or
your contacts to the community.
+ invite connections
an existing group to participate in the group discussions or
a new group of your own to create discussions around topics of interest to you and your work.
+ create group
new info to your ITmodelbook. You can find white papers, technology reports, business analysis, webinars, presentations and more. You can also share your own authored content and resources you like by adding this info.
+ add resource
Resources you may like
Aligning Multi-Channel Service to Customer Preferences
Share within ITmb
Share This Resource
Share with: Connections
Share with: Groups
“It is vital for organizations to recognize the opportunity to better meet the needs and preferences of customers in terms of contact methods.”
This white paper from Fifth Quadrant outlines 4 key insights that will help you align your organization's multi-channel service strategy with your customers' contact preferences.
Select Subject Area
GoToAssist, GoToAssist:White Paper, Aligning Multi-Channel Service to Customer Preferences,
The resource is available from the link above.
Latest reports from top IT companies:
© ITmodelbook 2012-2022.
do not sell my personal information