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It's common sense that well-performing applications help business grow by making employees more productive and supporting the customer experience, so why are many CIOs not confident in their ability to monitor performance? In this third annual survey of IT leaders conducted with CIO, respondents overwhelming say that proactively measuring application performance and end-user experience is important, yet confidence in doing just that has dropped each year. This white paper looks at the key benefits of Application Performance Monitoring and shows the need for comprehensive APM has never been greater.

CA Technologies, CA Technologies:White Paper, When It Comes to Application Performance, the User is Still King,
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