Desktops, Laptops and OS
Networking and Communications
Servers and Server OS
Software and Web Development
with other members or
your contacts to the community.
+ invite connections
an existing group to participate in the group discussions or
a new group of your own to create discussions around topics of interest to you and your work.
+ create group
new info to your ITmodelbook. You can find white papers, technology reports, business analysis, webinars, presentations and more. You can also share your own authored content and resources you like by adding this info.
+ add resource
Resources you may like
VIDEO | Service Desk & Desktop Support Collaboration
Share within ITmb
Share This Resource
Share with: Connections
Share with: Groups
In this video, MetricNet answers that big question “How can I get more for less from IT Service and Support?” Jeff Rumburg, Managing Partner of MetricNet, presents Case Studies on the quantifiable benefits of collaboration.
Viewers will learn:
The Key Success Factors for successful service desk and desktop support collaboration!
Best Practices from the industry’s top performing support organizations
How to achieve World-Class Performance in your own support organization!
If you don’t have time to watch the entire video now, bookmark this page and come back later!
Select Subject Area
Service Desk, Desktop Support, Service and Support Collaboration, Service Desk Best Practices, Desktop Support Best Practices
Jeff Rumburg | MetricNet
The resource is available from the link above.
Latest reports from top IT companies:
© ITmodelbook 2012-2019.