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Smartphones already play a key role in your customers' lives but how are you using mobile to solve business needs? When your customers reach for their mobile devices, can they connect with you via your mobile site or mobile app? If you're like most people, this is probably the first time you've looked into or deployed a live mobile chat solution. And as such, the mobile chat discovery process is as much a learning experience as it is a selection process.

Top 12 Things to Look for in a Great Mobile Chat Solution’ will review the top 12 things to look for (and look out for!) in a great mobile chat solution. You'll learn about:
  • Creating rich, “desktop-like” chat experiences over a mobile device
  • Compatibility with devices, operating systems, mobile apps, & mobile sites
  • Using mobile chat to deliver higher levels of service

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LivePerson, LivePerson:White Paper, Top 12 Things to Look for in a Great Mobile Chat Solution,
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