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IT organizations within the small and medium-sized business market are typically over-extended, being comprised of a limited number of resources with major skill gaps (usually restricted to Windows server and desktop). This white paper examines the Single Point of Contact Monitoring Service, designed to complement the activities and resources of the small IT organization by providing administrative access to the SitRep 5.0 availability and performance monitoring solution, combined with supplemental support from our team of experienced, highly specialized engineers and technologists.

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Single Point of Contact, Single Point of Contact White Paper, Single Point of Contact 24 X 7 Monitoring Service, IT infrastructure, IT failure, small and medium-sized business , Windows server and desktop, SitRep 5.0
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