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Unified Communications is the convergence of real-time and non-real-time business communication applications and provides the ability to enhance the quality of the interactive experiences across the entire enterprise. As the speed and efficiency of communications between employees, clients, partners and suppliers is enhanced, the benefits to the business show up in multiple ways; improved customer experiences, increased productivity, more frequent collaboration, reduced costs, and ultimately, competitive advantage. For business leaders who are interested in taking advantage of these new applications to gain a competitive edge, this white paper first discusses the hallmarks and business benefits of Unified Communications, and then ends with a set of recommended approaches to help companies ensure smooth and successful UC deployments that optimize application performance according to each business' unique needs.

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Maximizing Unified Communications for Your Business, Avaya, Avaya Complimentary White Paper, improve customer experiences, UC deployments
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Maximizing Unified Communications for Your Business
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