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Unfortunately, most use of IM in the workplace consists of consumer-grade IM clients that do not provide the level of security organizations require. As a result, it is extremely important that IT managers implement a plan to deploy an enterprise-grade IM solution while at the same time minimizing the impact of this change on end users and on their IT staff.

This white paper, “Instant Messaging Tough Enough for Business: No Server Required”, discusses the important benefits that business IM can provide to any sized organization and the factors that must be addressed as organizations plan their upgrade to an enterprise-grade IM capability.

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WebEx, free webex white papers, whitepapers, technical downloads, instant messaging, IM, business IM, enterprise-grade IM,
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