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This case study demonstrates how a small business significantly improved their customer service capabilities and customer retention once they adopted a Vocalocity phone system. Their growth and savings are a direct result of their new found ability to:
  • Answer customer queries faster without call backs or extended hold time
  • Improved mobility for their sales and support departments and improved communication efficiencies
  • Take advantage of technologically sophisticated and easy to customize phone features without expensive hardware investment.

Keywords
Vocalocity, Vocalocity:Case Study, Improve Sales and Customer Service Efficiency with the Panasonic/Vocalocity Business Solution, small business, phone system
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Vocalocity
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