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Employees face distinct technology challenges—to ensure the success of your CRM initiative, you need to make sure you're implementing a solution that meets their needs and promotes full user adoption. Find out how this CRM solution can increase productivity, improve customer service, and boost collaboration, while your business simplifies complex processes, increases sales, and reduces costs. This white paper will teach you:

What today's employees need from a CRM system
  • How your organization can benefit from considering the needs and potential of information workers
  • How to select a CRM system optimized for your employees
  • How your employees' CRM usage and adoption can impact corporate performance and customer satisfaction
  • How to increase your employees' productivity—and save money—by leveraging existing technology infrastructure

Keywords
Pivotal, free Pivotal whitepapers, white papers, technical downloads, CRM, CRM solutions, CRM systems, customer service, employee productivity
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Pivotal
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