Desktops, Laptops and OS
Networking and Communications
Servers and Server OS
Software and Web Development
with other members or
your contacts to the community.
+ invite connections
an existing group to participate in the group discussions or
a new group of your own to create discussions around topics of interest to you and your work.
+ create group
new info to your ITmodelbook. You can find white papers, technology reports, business analysis, webinars, presentations and more. You can also share your own authored content and resources you like by adding this info.
+ add resource
Resources you may like
How to Create a Customer-Focus Mindset and Drive Business Growth
Share within ITmb
Share This Resource
Share with: Connections
Share with: Groups
It is well known that acquiring new customers costs more than retaining current ones. Eighty-eight percent of all CEOs picked "getting closer to the customer" as the most important dimension to realizing their strategy in the next five years. Learn how to drive business success through customer-focused strategies. This guide will explain:
Benchmarking your customer focus on activities within your organization that drive customer satisfaction and retention
Rewiring for a customer focus mindset into the psyche and actions of an organization from the top down
Aligning and engaging around a customer-focused vision
Creating an empowered workforce of employees who are committed to the customer and believe in the company
Select Subject Area
MarketCulture Strategies, MarketCulture Strategies:Guide, How to Create a Customer-Focus Mindset and Drive Business Growth, customer
The resource is available from the link above.
Latest reports from top IT companies:
© ITmodelbook 2012-2019.