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Business applications started out decades ago in the mainframe era as systems of record, capturing sales orders, trouble tickets, and other records of business operations. The systems were batch oriented, such as the posting of a group of journal entries to balance financial accounts in a general ledger application. Line-of-business personnel needed access to this information to decide how to price, plan, and set priorities.

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SAP, SAP:White Paper, Driving Business Innovation with a New Generation of Real-Time Applications, IT personnel, it system, it leaders, enterprise it
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