\
Search Content
find
CATALOG
CONNECTIONSmore
Connect with other members or invite your contacts to the community.
GROUPSmore
Join an existing group to participate in the group discussions or create a new group of your own to create discussions around topics of interest to you and your work.
MY RESOURCESmore
Find info or add new info to your ITmodelbook. You can find white papers, technology reports, business analysis, webinars, presentations and more. You can also share your own authored content and resources you like by adding this info.
Resources you may like
  • Share within ITmb

Leading customer-oriented companies see every customer interaction as an opportunity to retain a valued customer, increase revenue, build loyalty or strengthen a brand. These enterprises look to customer relationship management solutions to help them connect with customers, anticipate their needs and deliver the products and services customers want. The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints.

This white paper discusses how delivering a consistently positive experience to the customer through an ongoing, multi-channel dialogue enhances value for both parties over the lifetime of the relationship.

Keywords
Continuous Customer Dialogues: Strategies for growth and loyalty in multi-channel customer-oriented organizations, Infor, Infor Complimentary White Paper, customer-oriented companies, multi-channel touchpoints, customer relationship management solutions
Offered by
Continuous Customer Dialogues: Strategies for growth and loyalty in multi-channel customer-oriented organizations
URL
Files
The resource is available from the link above.
Ask a question
search Paper Image Add papers image
Bookmark to
My ITmodelbook add
Group ITmodelbooks
 
'300X300'
'Sixt Car Rental'
 

Latest reports from top IT companies:

SAP HP Janrain HubSpot PrepLogic Motorola BNP Media Informatica Microsoft Jobvite

© ITmodelbook 2012-2017. sitemapaboutprivacy terms help