Desktops, Laptops and OS
Networking and Communications
Servers and Server OS
Software and Web Development
with other members or
your contacts to the community.
+ invite connections
an existing group to participate in the group discussions or
a new group of your own to create discussions around topics of interest to you and your work.
+ create group
new info to your ITmodelbook. You can find white papers, technology reports, business analysis, webinars, presentations and more. You can also share your own authored content and resources you like by adding this info.
+ add resource
Resources you may like
Close the Multi-Channel Customer Experience Gap
Share within ITmb
Share This Resource
Share with: Connections
Share with: Groups
No matter how well you perform in a single channel, your customers will quickly lose patience if they cannot move smoothly across channels. Particularly for businesses with complex business processes and those that want to differentiate based on high-touch customer service, closing the multi-channel customer experience gap is essential to improving the overall customer experience.
Select Subject Area
Tealeaf Technology, Inc., Tealeaf Technology, Inc.:White Paper, Close the Multi-Channel Customer Experience Gap, customer, Customer Service
The resource is available from the link above.
Latest reports from top IT companies:
© ITmodelbook 2012-2018.