\
Search Content
find
CATALOG
CONNECTIONSmore
Connect with other members or invite your contacts to the community.
GROUPSmore
Join an existing group to participate in the group discussions or create a new group of your own to create discussions around topics of interest to you and your work.
MY RESOURCESmore
Find info or add new info to your ITmodelbook. You can find white papers, technology reports, business analysis, webinars, presentations and more. You can also share your own authored content and resources you like by adding this info.
Resources you may like
  • Share within ITmb

Interactive help technologies, including click to chat and click to call, have quickly proven their business value. A recent report by Internet Retailer points out that 10% to 15% of e-commerce browsers will buy if they engage in online chat versus 2% who do not. Further, proactive chat has been proven to increase conversion rates by as much as 20% versus purely reactive sales interactions. This best practices guide examines requirements for success and looks at how a major financial services company uses eStara Click to Chat to simultaneously drive higher revenue and reduce service costs.

Hosted by eStara Connections from ATG

Keywords
Click to Chat: Best Practices to Drive More Sales and Better Customer Service with Proactive Chat, eStara Connections from ATG, Art Technology Group, Inc, Art Technology Group Free Guide, increase conversion rates
Offered by
Click to Chat: Best Practices to Drive More Sales and Better Customer Service with Proactive Chat
URL
Files
The resource is available from the link above.
Ask a question
search Paper Image Add papers image
Bookmark to
My ITmodelbook add
Group ITmodelbooks
 
'Sixt Car Rental'
'Artisteer - Web Design Generator'
 

Latest reports from top IT companies:

SAP HP Janrain HubSpot PrepLogic Motorola BNP Media Informatica Microsoft Jobvite

© ITmodelbook 2012-2017. sitemapaboutprivacy terms help