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Many IT shops are unaware of the difficulties associated with ensuring system stability. This white paper examines the challenges facing midsize IT department customers in implementing and managing software changes. It also discusses how solutions like BMC Software's IT Systems Management Express (ITSME) can help organizations gain better control of IT by connecting the service desk to IT and the business.

Keywords
BMC Software, BMC Software White Paper, BMC Software IT Systems Management Express: Meeting Challenges in the Midsize Enterprise, end-user support, midsize IT department customers, BMC Software's IT Systems Management Express, ITSME
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BMC Software
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