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APM is increasingly important as end-users rely on ever-more complex applications to enable critical business transactions. Poor application performance reduces productivity, impacts customer satisfaction and damages IT's reputation, resulting in increased costs, lost revenue and IT inefficiency—often to a greater degree than availability problems.

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Best Practices for Application Performance Management, Compuware, Compuware Complimentary White Paper, Compuware Corporation, Application Performance Management (APM), increased costs, lost revenue, IT inefficiency, critical business transactions
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