Desktops, Laptops and OS
Networking and Communications
Servers and Server OS
Software and Web Development
with other members or
your contacts to the community.
+ invite connections
an existing group to participate in the group discussions or
a new group of your own to create discussions around topics of interest to you and your work.
+ create group
new info to your ITmodelbook. You can find white papers, technology reports, business analysis, webinars, presentations and more. You can also share your own authored content and resources you like by adding this info.
+ add resource
Resources you may like
Avid Technology Choosing Commercial Open Source for CRM Success - Case Study
Share within ITmb
Share This Resource
Share with: Connections
Share with: Groups
Read the full case study now.
I don't think the business was really dead set on finding an open source system...It just so happened that SugarCRM was open source and was a superior product at a superior price.
- James Sullivan, CRM Analyst, Avid Technology
Provide an effective CRM system for sales reps operating in large, multinational company.
Ensure management insight into product sales by rep and geography.
Manage tens of thousands transactions per year.
Greater user adoption across the sales organization improves account and opportunity management.
A single record of customer interactions gives management better visibility into the business.
Lower TCO produces faster payback than existing solution.
Select Subject Area
SugarCRM, Free SugarCRM Case Study, Avid Technology Choosing Commercial Open Source for CRM Success - Case Study, James Sullivan, CRM Analyst, Avid Technology, sales reps, open source system, Customer Relationship Management
The resource is available from the link above.
Latest reports from top IT companies:
© ITmodelbook 2012-2018.