\
Search Content
find
CATALOG
CONNECTIONSmore
Connect with other members or invite your contacts to the community.
GROUPSmore
Join an existing group to participate in the group discussions or create a new group of your own to create discussions around topics of interest to you and your work.
MY RESOURCESmore
Find info or add new info to your ITmodelbook. You can find white papers, technology reports, business analysis, webinars, presentations and more. You can also share your own authored content and resources you like by adding this info.
Resources you may like
  • Share within ITmb

Regardless of industry and terminology, your organization's ability to address case workloads translates to its bottom line. Case management affects business outcomes, operational cost-efficiency and exposure to risk. It impacts customer satisfaction and recommendations. It influences employee morale and turnover and how effectively you address fraud and compliance. Ultimately, it bears on overall performance and profitability. Learn more in this eBook from IBM!

Keywords
IBM Corporation, IBM Corporation:eBook, ACM eBook: Where Customer Satisfaction and Employee Empowerment Come Together, employee
Offered by
IBM Corporation
URL
Files
The resource is available from the link above.
Ask a question
search Paper Image Add papers image
Bookmark to
My ITmodelbook add
Group ITmodelbooks
 
'SAVE $50 on Webroot SecureAnywhere Complete 2013. Only $29.99 (Reg.Price $79.99) Complete protection for your PCs. Limited Time Only!'
'Toshiba - Toshibadirect.com'
 

Latest reports from top IT companies:

SAP HP Janrain HubSpot PrepLogic Motorola BNP Media Informatica Microsoft Jobvite

© ITmodelbook 2012-2017. sitemapaboutprivacy terms help