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An underperforming commission system can be a huge financial drain for an insurance carrier. Overpayment rates are estimated to range from 2% to 8%, resulting in a loss of $20,000 to $80,000 for every million dollars in commissions paid. Lack of sufficient functionality leads to increased FTE expense and the introduction of manual effort into the business process, which in addition to being a direct contributor to the error rates, also results in increased FTE expense. Use these 9 indicators to know if it's time to replace your commission system.

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